FAQ

About Recyclaro

What is Recyclaro?

Recyclaro is a global B2B digital platform that enables verified businesses to discover, trade, and manage recyclable materials across industrial value chains.

What is Recyclaro’s mission?

Recyclaro’s mission is to connect the world to build a circular economy by integrating technology, sustainability, and smart recycling solutions.

How is Recyclaro positioned in the market?

Recyclaro operates as a one-stop, enterprise-grade marketplace for buying, selling, and managing industrial recyclables with built-in compliance and supply-chain visibility.

Platform Capabilities

What core functions does the Recyclaro platform provide?

Recyclaro enables seamless B2B trade execution, compliance and document management, and supply-chain optimization and traceability.

Who can use Recyclaro?

Any registered and KYC-verified business involved in recycling, trading, waste management, or manufacturing can use the platform.

Is registration mandatory?

Yes. Registration is required to access listings, post materials or requirements, submit RFQs, and communicate with counterparties.

Materials & Categories

What materials are supported on Recyclaro?

Recyclaro supports metals and alloys, plastic polymers, batteries, electronic waste, industrial textiles, paper, glass, and rubber.

Where do materials listed on Recyclaro come from?

All materials are sourced from verified suppliers within Recyclaro’s trusted global network.

Global Ecosystem

How extensive is Recyclaro’s partner network?

Recyclaro provides access to verified partners across more than 50 countries, enabling cross-border sourcing and trade.

What is the Recyclaro Directory?

The Recyclaro Directory is a global, searchable database of recyclers, traders, manufacturers, and waste management companies.

Why are some contact details restricted in the Directory?

Advanced filters and full contact visibility are available only under Premium and Enterprise subscription plans.

Security, Compliance & Trust

Are suppliers verified on Recyclaro?

Yes. All suppliers undergo business verification and KYC-based document validation before being approved on the platform.

What is a KYC-Verified Network?

It is Recyclaro’s enterprise-grade security framework that ensures trusted B2B transactions through identity, document, and business verification.

Does Recyclaro conduct on-site audits?

No. Verification is document-based. Users are advised to conduct independent due diligence when required.

How does Recyclaro mitigate fraud risk?

Through KYC verification, supplier validation, platform reviews, and transaction monitoring. Final transaction responsibility remains with users.

Trading & Orders

How do I list materials for sale?

Navigate to My Material → Add Material, enter material details, and submit for listing.

How do I post a material requirement (RFQ)?

Navigate to My Material → Add Requirement and submit your RFQ.

How do I contact buyers or sellers?

Use the Contact Seller option or respond to quotations. Contact visibility depends on your subscription plan.

Where can I view quotations?

All quotations are available under Quotation → Sent / Received.

How can I track orders?

Orders can be tracked in real time with statuses such as Confirmed, In-Transit, Out for Delivery, Delivered, or Cancelled.

Payments & Responsibility

Does Recyclaro support secure payments?

Yes. Recyclaro supports platform‑managed secure payments and also allows offline payments directly between buyer and seller.

Who is responsible for payments and settlements?

Users are fully responsible for their financial transactions, whether conducted on‑platform or offline.

Plans & Subscriptions

What subscription plans does Recyclaro offer?

Recyclaro offers Basic (Free), Premium, Enterprise, and a Market Data Add‑On.

Can I upgrade my plan at any time?

Yes. Subscription upgrades can be made at any time.

Do subscription plans affect platform access?

Yes. Plans determine feature availability, contact visibility, analytics, and data access.

Is Recyclaro Market Data anonymized?

No. Market Data insights are user‑specific and tailored to individual account activity.

Support

How can I contact Recyclaro support?

Support can be reached via email or through the in‑dashboard support chat.

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